You must be excited about your recently purchased iPhone from Back Market, but you may have encountered an “Important Message” from Apple regarding your battery, display, or camera. For instance, you might receive a notification like “Important Battery Message – Unable to verify this iPhone has a genuine Apple battery.” Alternatively, you might come across “Unknown Part” in the “Parts and Service History” section under your Settings.
Don’t worry; this is quite common with refurbished iPhones. Let’s delve into the details of these messages.
What’s the meaning of these messages?
These messages pop up when some repair work has been carried out on your device. They provide information about the replaced component, whether it’s the battery, screen, or camera. However, it’s essential to note that only an Apple Genius Bar or an Apple Authorized Service Provider can replace a component in the latest iPhones without triggering these messages. This doesn’t necessarily indicate a problem or defect with your battery; it merely means that a new battery (or camera or screen) has been installed, which functions just as effectively as the original.
Importantly, these messages do not impact the performance of your device. They will be visible on the lock screen for four days and then remain in the Settings for an additional 15 days. Receiving this message doesn’t affect your iPhone’s performance; the primary inconvenience is that you won’t be able to easily monitor your battery’s health to know when it’s time for a replacement.
What types of messages might you encounter?
The messages you see depend on the iOS version you are using.
- For iOS 15.2 and later, navigate to “Settings” > “General” > “About” > “PARTS AND SERVICE HISTORY” to check if any components have been replaced.
If the replacement was done with genuine Apple parts and procedures, you’ll see “Genuine Apple Part” next to the component. Keep in mind that replacements not performed by Apple will always appear as “Unknown Part,” but these components are functionally identical to the Original Equipment Manufacturer (OEM) equivalents and won’t perform any differently.
To put it simply, if you see “Unknown Part,” it likely means the component has been replaced with a new one that functions as well as the original. Even if something does go wrong, your device is covered under warranty for any defective issues.
For iOS versions earlier than iOS 15.2, check “Settings” > “Battery” > “Battery Health” for the battery or “Settings” > “General” > “About” for the camera and display.
Which iPhone models are affected?
These messages pertain only to the most recent iPhones, including XR, XS, XS Max, and subsequent generations.
For iOS 15.2 and later, the displayed information varies depending on your iPhone model. You can access this information by going to “Settings” > “General” > “About” > “PARTS AND SERVICE HISTORY.”
- For iPhone XR, XS, XS Max, and later, including the second-generation iPhone SE, you can check if the battery has been replaced.
- For iPhone 11, 12, and 13 models, you can determine if the battery or display has been replaced.
- For iPhone 12 and 13 models, you can verify if the battery, display, or camera have been replaced.
- For iPhone 14 and 15 models, you can verify if the battery, display, or camera have been replaced.
For iOS versions earlier than iOS 15.2, you’ll encounter an “Important Battery Message,” “Important Display Message,” or “Important Camera Message.”
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